Online Banking
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Privacy StatementNOTICE OF YOUR FINANCIAL PRIVACY RIGHTSThe Rockhold, Brown & Company Bank (Bank) is committed to provide quality services and products to meet the financial needs of its customers. A logical concern arising from the rapidly changing world of technology, specifically the Internet, is your right to conduct business with us in confidence and your right to maintain privacy over your financial matters. We share your privacy concerns. The Bank gathers nonpublic information about you in the normal course of business and it requires its staff to hold such information in strict confidence. This is our privacy notice for our customers. When we use the words “you” and “your” we mean the following types of customers:
We will tell you the sources for nonpublic personal information we collect on our customers. We will tell you what measures we take to secure that information. We first define some terms. We, our, and us means The Rockhold, Brown & Company Bank. Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. An affiliate is a company we own or control, a company that owns or controls us, and a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control. A nonaffiliated third party is a company that is not an affiliate of ours. INFORMATION THAT WE COLLECT We collect nonpublic personal information about you from the following sources:
NONPUBLIC PERSONAL INFORMATION WE DISCLOSE TO OTHERS Since we value our customer relationship with you, we will not disclose your nonpublic personal information to nonaffiliated third parties, except as permitted by law. Examples might include disclosures necessary to provide a service or product you requested, to disclose information to a consumer reporting agency in accordance with the Fair Credit Reporting Act (15 U.S.C. 1681 et seq.), and to comply with Federal, State or local laws, rules, and other applicable legal requirements. We may disclose nonpublic personal information about you such as information we receive from you on applications or other forms (such as your name and address) to companies that perform marketing services on our behalf and to other companies with whom we have agreements to protect against actual or potential fraud and unauthorized transactions. Our agreements with such nonaffiliated third parties prohibit them from disclosing or using the information we provide other than to protect the security of our financial records. THE CONFIDENTIALITY, SECURITY AND INTEGRITY OF YOUR NONPUBLIC PERSONAL INFORMATION We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. NONPUBLIC PERSONAL INFORMATION AND FORMER CUSTOMERS We do not disclose nonpublic personal information about former customers, except as authorized by law. OPT-OUT OPTION At this time, we do not engage in activities that qualify for an “opt out” option under the federal regulation. ONLINE PRIVACY MEASURES We may gather information about which sites our visitors browse. This enables us to track how a visitor navigates through the site areas in which they show interest. We gather information such as number of hits to the site, page visits, and length of user sessions. Such tracks trends and behaviors of customers and users in general, but does not identify individuals in particular. We use this information to ensure we better serve you and to keep our site relevant and useful. Online Privacy Our privacy policy is the same whether you are online or not. At our website, you may obtain application forms. You may inquire about other products and services we provide via mail, telephone, or e-mail (see disclosure below). To protect information you provide us online, multiple levels of security are utilized. All Internet Banking transactions are submitted securely using the industry standard “Secure Socket Layer” (SSL) encryption to secure your submission. 128-bit encryption and firewalls are used to protect your information. A firewall is a security measure that insulates the computer network from the World Wide Web. Traffic coming in and out of the firewall is analyzed, which could indicate intrusion activity and computer viruses. We contract with a third party technology specialist to try to penetrate our network and assess and evaluate our security. We also contract with third parties to host our website and Internet Banking platforms. These companies are required to ensure their systems meet acceptable levels of security. Links to Other Web Sites Links from our website are provided for your convenience only. These linked sites are not under the control of the Bank and the Bank is NOT RESPONSIBLE FOR THE CONTENT OR AVAILABILITY ON OTHER INTERNET SITES OR THE PRIVACY PRACTICES OF SUCH THIRD PARTIES. Access to any other web sites linked to this website is at the user’s own risk. Information collected from the linked websites will be subject to the information practices of those websites. Also, a link from our website to another does NOT indicate that we endorse the services or products of such third party websites. . Electronic Mail Messages sent by electronic mail (e-mail) may not be secured and may be intercepted by third parties instead of being received promptly by the appropriate department of the Bank. Please do not use e-mail to send us communications that contain confidential information which we require in writing or which need our immediate attention. Please contact us immediately at (740) 634-2331 or (866) 560-9018, toll-free. Please note that a “receipt” acknowledgement on an e-mail message means that the message was routed into the Internet, not that the message was received by the Bank. Urgent or confidential matters should be addressed by phone or in person. Please provide written authorizations via U.S. mail or in person. Our Use of Cookies Cookies are commonly used on web sites and do not harm you’re your preferences or options in your browser, you determine if and how a cookie will be accepted. We use cookies on our Internet Banking system for the sole purpose of providing additional security to our customer. There is no capturing of customer information. YOU, THE CUSTOMER, CAN HELP Customers can help protect their privacy by following some simple suggestions:
The Bank reserves the right to amend this notice, along with any related provisions, at any time. Please contact us if you have any questions concerning this notice or your account or any services we provide. We are here to serve you. The Rockhold, Brown & Company Bank |
